Senior System Administrator at E&M Technologies, Inc.

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Technical Support, Database Support, Hardware Installation, Software Configuration, Network Connectivity, Data Migration, Software Licensing, VTC Equipment, Operational Databases, System Interfaces, System Backups, System Recovery, Riverbed Monitoring, O365 Monitoring, Azure Monitoring

Industry

IT Services and IT Consulting

Description

Description POSITION: Senior Systems Administrator WORK LOCATION: MacDill AFB, FL JOB CATEGORY: Information Technology JOB TYPE: Full-Time REQUISITION ID: EM33-017 CITIZENSHIP: United States Citizen CLEARANCE TYPE: Top Secret with eligibility for additional caveats TRAVEL REQUIREMENTS: None E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. E&M Technologies, Inc. is currently seeking a Senior Systems Administrator to join our team in MacDill AFB, FL in support of the U.S. Special Operations Command (USSOCOM). USSOCOM develops and employs the world's finest SOF to conduct global special operations and activities as part of the Joint Force, in concert with the U.S. Government Interagency, Allies, and Partners, to support persistent, networked, and distributed combatant command operations and campaigns against state and non-state actors all to protect and advance U.S. policies and objectives. Job Responsibilities: Troubleshooting and proactively resolving technical issues Responding to requests for technical support Providing recommendations for technical support Providing technical problem solving for customer support of database Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers Installing and configuring application and operating system software and upgrades Troubleshooting and repairing hardware and network connectivity issues Removing old equipment and performing data migration to new machines Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule Analyzing and making recommendations for hardware and software standardization Able to troubleshoot VTC equipment and escalate to the appropriate Tier support Provides support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems. Performs tier one and two network and systems support in accordance with the SIE OPORD. Ensure incidents and change requests reflecting work are routinely updated to comply with service level agreements. Maintains operating records such as machine performance and production reports. Installs operating system software, patches, and upgrades. Analyzes, troubleshoots and resolves system hardware, software, and networking issues. Configures, optimizes, fine-tunes, and monitoring operating system software and hardware. Performs system backups and recovery. Develops and maintains standard operating procedures(SOPs). Troubleshoots and proactively resolve technical issues or individual users. Installs, configures and maintains customer desktops and laptop PCs, mobile devices and peripherals, such as printers. Monitor Enterprise servers and services via Riverbed Conduct 24/7 hourly checks for core Enterprise services Monitor the health of O365 and cloud services Monitor azure servers for mobility up time Monitor Cisco Unified Communications Manager (CUCM) Cisco Unified Presence (CUP) clusters Monitor Enterprise portals to include PowerShell ping testing Gather data for Senior Government reports. Analyze, diagnose, report applications and device issues. Create trouble tickets for critical core service alerts Maintain continuity log to pass critical information to all shifts Provide clear troubleshooting and reporting via the Remedy Conduct phone checks to ensure device functionality and security Collect, analyze, capture metrics on Enterprise IT servers and devices Create reports to identify expiration of crypto devices Requirements Minimum Qualifications: Bachelor’s Degree in a STEM field and 5-10 years of relevant experience. Current DoD 8570 IAT Level II security certification (e.g., Security+ ce). 3-5 years of experience working with the specific types of hardware and software systems used by the Government. Strong communication and collaboration skills, and the ability to work effectively with stakeholders at all levels, including technical and non-technical staff. Must be a U.S. Citizen. Must have and be capable of maintaining a U.S. Department of Defense (DoD) security clearance at the required level. Preferred Qualifications: Professional certifications such as the Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or Sun Certified System Administrator (SCSA). Experience participating in and effectively contributing to a highly collaborative team environment. Demonstrated ability to be innovative and to work independently. Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.) To Apply for this Position: You must have the Minimum Qualifications in your resume to be selected as a candidate. The salary range provided is a good faith estimate representative of all experience levels. E&M considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. E&M anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require E&M to shorten or extend the application window. E&M is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. E&M provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. As part of the federal government’s transition to the Trusted Workforce 2.0 Continuous Vetting framework, the Defense Counterintelligence and Security Agency (DCSA) is expanding enrollment in the FBI Rap Back program for cleared industry personnel beginning April 1, 2026. Rap Back (Record of Arrest and Prosecution Back) is a service provided by the FBI that allows authorized agencies to receive notifications if there are updates to an individual’s criminal history record while they hold a security clearance. This supports continuous vetting of cleared personnel. Per DCSA guidance, we are required to provide the following FBI privacy advisements to all cleared employees: FBI Privacy Act Notice https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/privacy-act-statement Noncriminal Justice Applicant’s Privacy Rights https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/compact-council/guiding-principles-noncriminal-justice-applicants-privacy-rights

Responsibilities

The Senior Systems Administrator will be responsible for troubleshooting and proactively resolving technical issues, responding to support requests, and providing technical problem-solving for customer support, including database operations. Key duties involve installing, configuring, and maintaining hardware, software, operating systems, and peripherals, alongside managing software licensing and creating upgrade policies.