Job Description

Roles & Responsibilities

• Strong experience with Windows Server, Active Directory, DNS, DHCP, Group Policy, VMware/Hyper-V, and HCI.
• Hands-on experience with FortiGate firewalls, VPNs, LAN/WAN, VLANs, switches, routers, and Wi-Fi.
• Experience in site networking, IT infrastructure configuration, installation, maintenance, and troubleshooting for offices and project sites.
• Experience in planning and deploying servers, network infrastructure, firewalls, Wi-Fi, CCTV, access control, IP phones, and Internet connectivity for new and existing sites.
• Strong knowledge of cybersecurity, endpoint security, patching, access control, and incident response.
• Experience managing Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, and email security.
• Experience with backup, disaster recovery, QNAP/Synology/WD NAS, Proofpoint/Vircom, and data recovery.
• Knowledge of ERP systems, SQL, Crystal Reports, IIS, SSL, DNS, and business applications.
• Experience with IP telephony, CCTV, access control, biometric systems, and video conferencing.
• Strong end-user support, troubleshooting, onboarding/offboarding, and IT asset-management skills.
• Experience coordinating with IT vendors, contractors, telecom providers, and service providers.
• Strong documentation, communication, analytical, and problem-solving skills.
• Relevant Microsoft, Fortinet, VMware, Cisco, or CompTIA certifications are an advantage.
• UAE experience and UAE driving license are preferred.

Desired Candidate Profile

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum 5 years of hands-on IT infrastructure/system administration experience.
• Strong hands-on experience with:
  • Microsoft 365 / Office 365
  • Active Directory & DNS
  • Windows Server
  • VMware / Hyper-V / HCI
  • FortiGate Firewall
  • LAN/WAN, VLAN, switches, routers & Wi-Fi
  • QNAP / Synology / WD NAS
  • Backup & Disaster Recovery
  • ERP systems
  • Vircom / Proofpoint Email Security
  • Grandstream IP Telephony
  • CCTV, NVR/DVR & Access Control
  • Matrix COSEC/APTA
  • IIS & SSL
  • IT Service Management