Senior System Engineer at ACT Group

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Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Environments, Azure, O365, Networking Fundamentals, TCP/IP, DNS, DHCP, VPN, Ticketing Systems, Cybersecurity Principles, Stakeholder Communication, Problem Solving, Business-Oriented Mindset, ITIL, AZ-900, SC-900, MS-900

Industry

Environmental Services

Description

As a rapidly growing company, we need qualified IT talent to support fast growing business at ACT. After several years of outsourcing our IT systems, we started to build on our own in-house IT team in 2019. Our IT team is responsible for the global IT landscape within the company and desires to further strengthen the solid base that has already been laid out. We continuously evolve in all the segments of the IT areas to fulfil the constant demands of the trading floor and bring new techniques and technologies for efficient trading. Together we can pioneer and innovate on a global scale and help further strengthen the market leader position of the company. Your Role in Our Story: In essence, your role involves: Serve as part of the global IT support team, providing technical assistance to various departments of ACT and acting as the primary contact (“go-to” person) for day-to-day IT infrastructure and application-related issues. Provide comprehensive desktop and laptop support, including setup, troubleshooting, and maintenance of Microsoft 365 applications. Manage user accounts and permissions through Active Directory and Azure AD, including the use of PowerShell scripting for automation and administrative tasks. Assist with regular system backups, updates, and routine maintenance activities to ensure smooth IT operations. Support the implementation of IT security policies and contribute to enforcing cybersecurity best practices. Maintain up-to-date IT documentation, asset inventories, and incident/support records. Perform basic troubleshooting of network and infrastructure-related issues to ensure continuity of daily production operations. Your Expertise: To be successful in this role, we are looking for candidates with the following qualifications and attributes: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 5+ years of experience in IT Support role preferably in financial services industry. Strong understanding of Windows environments along with AZURE and O365. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Experience with ticketing systems (e.g., Jira, ServiceNow, Zendesk). Understanding of cybersecurity principles and safe computing practices. Self-motivated with strong stakeholder communications skills with a result-oriented approach to solving problems. Business-oriented mindset with a dedication to going above and beyond. ITIL (good to have). AZ-900, SC-900, MS-900 preferred. If you meet these criteria and are ready to contribute your expertise to a dynamic and challenging environment, we encourage you to apply.

Responsibilities

Serve as part of the global IT support team, providing technical assistance to various departments of ACT and acting as the primary contact for day-to-day IT infrastructure and application-related issues. Assist with regular system backups, updates, and routine maintenance activities to ensure smooth IT operations.