ABOUT US

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

RESPONSIBILITIES

• Serve as a senior analyst / administrator for all business systems, guiding the team and super users with troubleshooting issues, making configuration changes, managing security, data management and designing reports and dashboards.
• Manage system releases, ensuring optimized use of features, and being the lead for all system changes
• Work with the business to elicit requirements, analyse, evaluate and scope application configuration changes, installs or new development requests
• Be a key stakeholder in all business systems projects, providing technical and functional leadership to project teams and business, ensuring the organisation gets the best value from these systems
• Act as the liaison between our users, suppliers and technology teams
• Manage and maintain an assets register (CMDB) of all business systems
• Assist the team with training new users, assisting in development of training documentation, supporting super users, and encouraging growth in technical skills across the organisation
• Design, develop and manage dashboards and reporting of data from business systems used across the organization using BI tools – in partnership with the Data & Analytics team
• A technical and functional expert for the BI stack (SSIS, SSRS & SSAS and PowerBI), Microsoft Power Platform and development technologies, providing the expertise that bridges gaps between a business idea and the detail required to achieve the goal
• Maintain high levels of effective communications and collaborations within the ICT team and other portfolios across the organisation.