THE WELCOME EXPERIENCE

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The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

The Aboriginal Housing Office (AHO) is seeking a Senior System Analyst to provide Salesforce and technical leadership within our Digital Projects Unit (DPU). This role is central to ensuring the effective operation, development and maintenance of our internal and external Salesforce platform, Ngamuru, which supports AHO property, tenancies, contracts and compliance and many other functions.

WHAT YOU’LL DO

As Senior Systems Analyst, you will be responsible for delivering reliable system, data and technical services to support evidence based decision making across AHO. Working closely with our integration vendor and Ngamuru Service Desk team, you will ensure our Salesforce platform is efficient, user-friendly, compliant, and aligned with business needs. You will also be responsible for:

• Maintaining and optimising Salesforce environments, ensuring system availability and integrity.
• Managing upgrades, patches and new functionality, including testing and change control.
• Generating reports, data extracts and Tableau dashboards to support decision making.
• Supporting staff and clients through user guides, documentation and 1:1 assistance.
• Providing expert Salesforce advice and guidance on future system development.
• Identifying and managing system risks in line with organisational requirements.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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