TBS builds people first. Why? Because when we do it right, our people are building a leading financial technology company. TBS has been providing business solutions and financial services in the transportation industry since 1968, but that doesn’t mean we’re old and tired. It means we have the solid foundation and long-standing reputation that comes with time. These days, we like to say we are a 53-year-old start-up because we’re focusing on creating cutting-edge solutions. If you want to be part of the team, you’re in luck. We have an open position in our Enterprise Solutions Group (ESG).
ESG brings their A-game every day and absolutely slays whatever task is in front of them. Whether it’s a colossal challenge or a small piece of an important puzzle, our ESG team leaves at the end of the day thinking: “I can’t believe I actually get to do this again tomorrow.” At TBS, we are developing real products and solutions that have never been seen in the industries we serve. If you have what it takes to be a pacesetter, a game changer, and a visionary thinker—we want you.
You’ll be a fit for TBS if you can demonstrate top-notch skills, the ability to work at a fast pace, and the desire to think creatively. If you’re the type of person who sees challenges as something fun, values collaboration, and wants to be the best YOU—you are on your way to a meaningful and inspired next chapter of your career. Come build real things with us, including yourself!
Now, the fine print…
Mission Assignment:
The Sr. Systems Engineer will be responsible for leading the day-to-day operations of the TBS (and affiliated entities) cloud infrastructure. In addition to execution, this includes planning, coaching, and mentoring of the TBS Engineering team. The position will also be responsible for the management of third-party vendors as well as executing hands-on technical tasks.

Role & Responsibilities:

• Leads the day-to-day and project-oriented tasks of the TBS System Engineering team including cloud engineers, system administrators, and vendors.
• Lead and coordinate the activities of the group, including project planning, coaching, and mentoring.
• Identifies and leads the automation of processes and procedures for cloud solutions (Azure, AWS) as well as integrations with other technical products and processes.
• Develops a continuous monitoring process enabling visibility of application performance, Infrastructure monitoring, and security threats.
• Leads project delivery for large, cross-functional products and programs.
• Evaluate and make recommendations for alignment of people, processes, and tools to industry best practices.
• Participates in identifying technical requirements, working collaboratively with cross-functional teams to understand project objectives, gather automation requirements, design automated tests, troubleshoot issues, and implement scalable automation solutions.
• Aides in the creation of technical design specifications and assists in sizing technical requirements.
• Defines and leads the implementation of efficient end-to-end provisioning of automation solutions.
• Develop and maintain effective partnerships with the Development, Service Desk, and Security and Compliance teams to drive service improvement.
• Ensures adherence to current best practices, company standards, policies, and procedures.
• Performs technical reviews.
• Contributes to and reviews deployment plans and may schedule the installation of new modules, upgrades, and fixes to the production environment.
• Participates in an on-call rotation to support critical infrastructure and respond to after-hours incidents as needed.

Personal Attributes & Requirements:

• Ability to remain current on IT trends pertaining to their area of practice (e.g., Agile, DevOps, Cloud, Microservices, containers).
• Demonstrated ability to analyze and interpret complex problems or processes that span multiple business areas to identify and understand requirements and develop alternate solutions.
• Ability to translate complicated business requirements into multiple solution options and explain the pros/cons of various approaches.
• Strong written and verbal communication skills.
• High attention to detail
• Excellent interpersonal skills
• Strong organizational and time-management skills involving prioritizing and overseeing projects of various sizes and complexity through each stage of the lifecycle by effectively utilizing project management methodologies.
• Strong self-motivation with the ability to complete tasks and adapt to changing workloads, deadlines, and schedules.
• Exceptional analytical and conceptual thinking, problem-solving, critical-thinking, and decision-making skills to be able to analyze, research and review information, draw valid conclusions, identify impacts and risks, and identify and implement solutions.
• Ability to travel as required.

Qualifications, Education & Special Requirements:

• BS degree in programming/Systems or Computer Science preferred.
• At least five (5) years of related experience in an enterprise environment.
• 3-5 years of experience building or maintaining enterprise IT infrastructure (Network, IaaS, PaaS, and/or Security).
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Strong experience in scripting languages and tools.
• Experience automating/integrating a broad range of systems and services.
• Knowledge of monitoring tools, Cloudwatch, CheckMK, NewRelic, Dynatrace, Splunk, AppDynamics, Catchpoint, Prometheus or similar.
• Experience in building against cross-function requirements (VMWare, Proxmox, EMC, Cisco, Azure, AWS).
• Knowledge of automation platforms including VMware vRA/vRO, Puppet, Azure Automation, AWS Cloud Formation, or similar.
• Experience with DevOps practices and tools such as CI/CD pipelines, Infrastructure as Code, and containerization is a plus.

This job description is not an employment contract. It has been created as an overview of the essential duties, requirements, and responsibilities of work performed by employees with this job title. It may not include all duties, responsibilities, and qualifications required of employees to do this job, and other duties and/or responsibilities may be assigned as needed by the company. This mission assignment/job description is subject to change, modification, discontinuance, or revision at any time by the company

• Leads the day-to-day and project-oriented tasks of the TBS System Engineering team including cloud engineers, system administrators, and vendors.
• Lead and coordinate the activities of the group, including project planning, coaching, and mentoring.
• Identifies and leads the automation of processes and procedures for cloud solutions (Azure, AWS) as well as integrations with other technical products and processes.
• Develops a continuous monitoring process enabling visibility of application performance, Infrastructure monitoring, and security threats.
• Leads project delivery for large, cross-functional products and programs.
• Evaluate and make recommendations for alignment of people, processes, and tools to industry best practices.
• Participates in identifying technical requirements, working collaboratively with cross-functional teams to understand project objectives, gather automation requirements, design automated tests, troubleshoot issues, and implement scalable automation solutions.
• Aides in the creation of technical design specifications and assists in sizing technical requirements.
• Defines and leads the implementation of efficient end-to-end provisioning of automation solutions.
• Develop and maintain effective partnerships with the Development, Service Desk, and Security and Compliance teams to drive service improvement.
• Ensures adherence to current best practices, company standards, policies, and procedures.
• Performs technical reviews.
• Contributes to and reviews deployment plans and may schedule the installation of new modules, upgrades, and fixes to the production environment.
• Participates in an on-call rotation to support critical infrastructure and respond to after-hours incidents as needed