SENIOR SYSTEMS ENGINEER – MANAGED SERVICES

We’re seeking an experienced Senior Systems Engineer to join our Managed Services team. In this role, you’ll lead infrastructure projects and provide advanced technical support across multiple client environments. You’ll work hands-on with servers, routers, switches, firewalls, and virtualization platforms while mentoring junior engineers and ensuring top-tier service delivery.
This is a high-impact role where you’ll balance technical expertise with client interaction, helping businesses across industries get the most out of their technology.

PREFERRED QUALIFICATIONS:

• 3+ years of experience in systems engineering or MSP support
• Certifications such as CompTIA Server+/Network+, CCNA, VMware, or Microsoft are a plus
• Experience with RMM (Remote Monitoring & Management) tools and ticketing systems
• Knowledge of backup, business continuity, and disaster recovery solutions
• Familiarity with automation and scripting to improve efficiency
  Job Type: Full-time
  Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Lead system design, configuration, and deployment projects for multiple clients
• Serve as a senior escalation point for complex technical issues
• Support, maintain, and optimize client servers, networking gear, and security appliances
• Troubleshoot and resolve advanced system, network, and connectivity problems
• Ensure uptime, performance, and security across diverse client environments
• Document standards, processes, and infrastructure details for clients
• Mentor junior engineers and provide guidance during client engagements
• Build strong client relationships by delivering clear communication and excellent service