Senior Systems Engineer at Wilson Group

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Infrastructure Deployment, System Changes, Performance Optimization, Cybersecurity, ITIL Processes, Microsoft Hyper-V, Cloudflare, Azure IaaS, Entra ID, Intune, Exchange Online, Microsoft Teams, SharePoint, Linux, SQL

Industry

Executive Offices

Description

Senior Systems Engineer ABOUT THE ROLE: Melbourne CBD working location Full-time permanent position Monday – Friday Competitive salary The Senior Systems Engineer is responsible for ensuring the reliability, security and availability of on-premises and cloud-based infrastructure supporting GBS customers. The role provides expert-level technical support across the Wilson Group, leading infrastructure deployment and maintenance, planning and implementing system changes, and reviewing designs to recommend continuous improvements. KEY ACCOUNTABILITIES: IT Operations Provide advanced technical support for BAU operations across on-premise and cloud environments Act as an escalation point for complex technical issues as required Collaborate with and mentor team members to support capability uplift Lead the planning, coordination and execution of infrastructure changes Review new and existing system designs and recommend improvements to optimise performance and security Adhere to service delivery metrics, including response and resolution times Maintain IT infrastructure to ensure high availability, security and reliability Develop, maintain and contribute to the IT knowledge base Participate in an on-call support roster Maintain effective communication with customers and external vendors Information and Cyber Security Support the Information Security Manager in securing organisational information from cyber risks Participate in cybersecurity reviews of all new systems and solutions Assist in identifying, assessing and mitigating security vulnerabilities Ensure the integrity, confidentiality and security of the IT environment Minimum 5 years’ experience in a similar role within a large enterprise environment Demonstrated experience supporting complex and diverse infrastructure environments Experience using ITSM tools in a large enterprise setting Strong knowledge of ITIL processes and functions, with a focus on incident management and response Experience working in a customer-focused environment (internal and/or external) Proven technical documentation and writing skills Hands-on experience with Microsoft Hyper-V clustering Experience with Cloudflare platform services, including WAF and Zero Trust Strong experience with Microsoft cloud products and services, including: Azure IaaS, Entra ID, Intune, Exchange Online, Microsoft Teams, SharePoint QUALIFICATIONS & EXPERIENCE: Desired Experience Linux operating system experience SQL experience Automation experience, including CI/CD pipeline concepts Personal Attributes Strong time management and task prioritisation skills Proven analytical and problem-solving ability Takes accountability and responsibility for own actions Ability to prioritise workloads based on business urgency Ability to work autonomously and as part of a collaborative team Capability to manage escalations while ensuring customer satisfaction Ability to provide subject matter expertise and technical guidance to support teams Well-developed communication skills, enabling effective engagement with: Internal stakeholders at all levels Colleagues External service providers Qualifications University degree or diploma in Information Technology, Computer Science or a related discipline ITIL Foundation certification or equivalent knowledge Microsoft MCSE certification Microsoft Azure Associate or Expert-level certification

Responsibilities

The Senior Systems Engineer is responsible for ensuring the reliability, security, and availability of on-premises and cloud-based infrastructure. This includes providing expert-level technical support, leading infrastructure deployment, and recommending continuous improvements.