Senior Systems & Security Administrator (Hands-On Role) at Mobility Resource Associates Inc

Madison Heights, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Firewall Management, Network Management, Microsoft 365, Azure Administration, Endpoint Security, EDR/XDR, Disaster Recovery, Patch Management, Vendor Management, IT Documentation, Troubleshooting, Device Provisioning, Mobile Device Management, Infrastructure Oversight, Helpdesk Support, Roadmap Planning

Industry

Freight and Package Transportation

Description

Description About the Role MRA is seeking a senior-level IT professional to take full ownership of our technological environment across two locations supporting approximately 120 employees. This is a hands-on, single-owner IT role. You will be responsible for both strategic infrastructure oversight and day-to-day employee support. The ideal candidate is comfortable leading architecture decisions in the morning and assisting a user with device setup in the afternoon. This is not a purely strategic or helpdesk-only position — it is a balanced leadership role requiring technical depth, accountability, and service orientation. What You’ll Own Infrastructure & Security · Firewall and network management (segmentation, policy review, firmware updates) · Microsoft 365 & Azure administration · Endpoint security (EDR/XDR) · Backup & disaster recovery planning and testing · Patch management · Vendor management and licensing oversight · IT documentation and standards development · Technology roadmap planning Daily IT Operations · Employee helpdesk support (onsite & remote) · New hire onboarding (device provisioning, account setup) · Offboarding procedures · Laptop/desktop imaging and deployment · Mobile device management · Troubleshooting hardware/software issues · Managing support tickets and prioritization Environment Overview · Two physical locations · ~120 employees · Hybrid workforce · Microsoft 365 ecosystem · Firewall-based security architecture · Security and uptime are top priorities · No additional internal IT staff currently Requirements Required Qualifications · 7+ years of progressive IT experience · Experience serving as primary or sole IT resource · Strong network & firewall administration experience (Fortinet preferred) · Microsoft 365 & Azure administration · Backup and disaster recovery management · Endpoint security & patching oversight · Experience managing IT vendors and licensing · Strong troubleshooting skills across hardware, OS, and applications · Ability to balance strategic planning with day-to-day support Personal Attributes We’re Looking For · Ownership mindset · Calm under pressure · Service-oriented but not reactive · Organized and documentation-focused · Strong communicator with leadership and staff · Able to prioritize effectively in a fast-moving environment What Success Looks Like (First 12 Months) · Strengthened security posture · Stabilized and well-documented infrastructure · Predictable IT processes · Reduced reactive support volume · Clear multi-year technology roadmap

Responsibilities

This senior-level role involves taking full ownership of the technological environment, balancing strategic infrastructure oversight like firewall and M365 administration with daily operational support for approximately 120 employees across two sites. Key duties include managing security, backups, patch management, and providing direct end-user helpdesk support.