We deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing, today and tomorrow. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open new opportunities for more people to stay one step ahead.
We have an opportunity for a sharp minded technologist to join our Site Reliability Engineering chapter as a Senior Systems Specialist. The role is embedded in the Gateway squad, which is a key part of the Payments Platform.

THESE CAPABILITIES ARE NOT MANDATORY BUT WOULD BE FAVOURABLE

• Sound knowledge of ITIL framework
• Information Security knowledge, high security awareness
• Having RHCE certifications would be beneficial.
• Exposure or experience to messaging technology, for example AMH, Service Bus, Auto Rabbit etc

ABOUT THE ROLE:

As a Site Reliability Engineer (Role) in Senior System Specialist position, you will Provide an advanced level of technical expertise and ownership across a complex environment supporting the ASB business. Analyse and optimise the environment for reliability and scalability while delivering cost effective performance. Demonstrate outstanding customer service skills and lead by example.

WHAT YOU WILL DO:

• Ensure high availability of systems for which you are responsible through your knowledge of the incident management, capacity management, change control, problem management and availability management processes
• Assist Problem and Incident Management
• Understand how changes will impact the environment and services being supported
• Recommend, develop and implement Initiatives and improve technology and processes
• Ensure adherence with Audit, Security and compliance requirements
• Ensure adherence with change management requirements
• Stay current with relevant Technologies.
• Implement, adhere to and contribute to the development of technical standards
• Ensure the quality of technical solutions
• Process management and process Improvement
• Improvement of overhead, efficiencies and cost reduction
• Lead by example of well-rounded skills and commitment to all areas of responsibility
• Administration of DR/BCM & Backup plans
• Knowledge sharing