Ref#: W165193
Department: Retail
City: London
State/Province: London
Location: United Kingdom
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
To alter and tailor Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled customer experience within the store during the fitting ceremony.

Essential Duties & Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting tailoring managers quality control expectations
• Build a rapport with the customer, identify their needs to Connect, Convert and Conclude the fitting through delivering the RL Experience
• To consistently achieve a personal productivity objective
• Promote teamwork through contribution to a team productivity objective
• To handle and maintain all RL garments with care and respect
• Accurately enters all information into the alterations tracker
• Exhibit pride through positive demeanor, body language, personal presentation and dress standards.
• Communicate product and customer feedback to managers
• To adhere to all workroom health and safety requirements
• To respect and adhere to the company Asset Protection policies at all times

Experience, Skills, and Knowledge

• Minimum of 3 full performance cycles experience in tailoring
• Possess strong communication and interpersonal skills
• Be action orientated and solution driven to achieve results
• A desire to build relationships and promote team work

Please note you will need the appropriate Right To Work in the country where the role is based.

• Alters and tailors Ralph Lauren garments to the highest standards meeting tailoring managers quality control expectations
• Build a rapport with the customer, identify their needs to Connect, Convert and Conclude the fitting through delivering the RL Experience
• To consistently achieve a personal productivity objective
• Promote teamwork through contribution to a team productivity objective
• To handle and maintain all RL garments with care and respect
• Accurately enters all information into the alterations tracker
• Exhibit pride through positive demeanor, body language, personal presentation and dress standards.
• Communicate product and customer feedback to managers
• To adhere to all workroom health and safety requirements
• To respect and adhere to the company Asset Protection policies at all time