Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Senior Team Lead- Onboarding at Adecco Group
, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Onboarding, Vendor Management, Client Relationship, Operations, Advanced Excel, Statutory Compliance, Invoice Management, Leadership, Communication, Problem Solving, Adaptability

Industry

Human Resources Services

Description
Mission: Act as a key liaison between employees, associates, clients, and vendors by managing end-to-end onboarding operations, ensuring service excellence, compliance, and adherence to SLAs. Key Responsibilities: · Manage onboarding operations across Pan India, ensuring SLA and timeline adherence · Lead, coach, and mentor team members; drive performance and productivity · Partner with Account Managers/Business team to resolve escalations and ensure high customer satisfaction · Coordinate end-to-end onboarding including documentation, Offer Process, and system updates · Ensure compliance with client requirements, statutory norms, and audit readiness · Maintain documentation and support audits · Manage vendor relationships and service delivery · Track, validate, and submit invoices with finance teams · Oversee QC team for data accuracy and compliance · Supervise ID card issuance process Key Relationships: Internal: Operations, Recruitment, Finance, QC, ID Card Teams External: Clients, Associates, Vendors Success Indicators: Accurate onboarding, SLA adherence, client satisfaction, compliance, and vendor performance Requirements: Education: Bachelor’s Degree (Mandatory) or above. Experience: 5–10 years in Onboarding, Vendor Management, Client Relationship, and Operations Skills: Advanced Excel (Expert), Statutory Compliance (Intermediate), Vendor & Invoice Management. Core Competencies: Results Driven, Customer Focus, Problem Solving, Communication, Leadership, Adaptability Language: English, Hindi & Local Language
Responsibilities
The Senior Team Lead will manage end-to-end onboarding operations across Pan India, ensuring SLA adherence and service excellence while leading, coaching, and mentoring team members. Key duties include coordinating documentation, managing vendor relationships, ensuring compliance, and overseeing quality control for data accuracy.