Senior Technical Account Manager

at  EDB

A LITTLE ABOUT US

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

Location: Singapore or Hong Kong (Remote)
The Senior Technical Account Manager (TAM) is responsible for building and maintaining post-sales relationships with EDB’s largest and most complex customers. These customers are typically large accounts adopting Postgres across their data-centers. The Technical Account Manager serves as a trusted technical advisor to ensure successful implementations and as an account manager to ensure that the customers become a positive reference and continue their standardization on Postgres technology. The Technical Account Manager is also the customer’s single point of contact into all technical areas of EDB. As such, the Technical Account Manager’s technical abilities are critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise.
Technical Account Managers are focused on expanding the use of Postgres in their customer’s organizations. They are acting in a consultative capacity.