Senior Technical Account Manager

at  Okta

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Oct, 2024Not Specified27 Jul, 2024N/ASeim,Information Technology,Connect,Identity Federation,Product Management,History,Communication Skills,Authentication,Tam,Automation,Oauth,Salesforce,Business Acumen,Computer Science,Perspectives,App,Business ProcessNoNo
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Description:

GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.

REQUIREMENTS:

  • 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space.
  • Working proficiency in the following core IAM areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business process (ITSM, HR, etc).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Familiarity with IAM solution providers is strongly desired.
  • Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, Solutions Engineering, or similar role.
  • Understanding of common software development practice. Understanding of identity and surrounding technologies.
  • Strong business acumen, history of success owning customer relationships and escalations.
  • Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts.
  • This position will be located in Australia (Sydney/Melbourne preferred) and will have some travel required (under 20% of time).

EDUCATION:

  • BA/BS/MS in Computer Science, Information Technology OR related discipline OR equivalent work experience required.

    LI-MT1

LI-Hybrid

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

IT Support

Graduate

Proficient

1

Sydney NSW, Australia