Senior Technical Account Manager at Okta
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

0.0

Posted On

31 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Tam, Business Process, Connect, Product Management, Perspectives, Salesforce, Oauth, Asean, Computer Science, Authentication, Automation, Identity Federation, History, App, Information Technology, Business Acumen, Communication Skills, Seim

Industry

Information Technology/IT

Description

GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.

REQUIREMENTS:

  • 8+ years of total experience in information technology, with at least 4 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space.
  • Singapore based role remotely supporting customers across ASEAN, Korea, Hong Kong and India, with occasional travel required (less than 20% of the time).
  • Working proficiency in the following core IAM areas:


    • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).

    • Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols).
    • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business process (ITSM, HR, etc).
    • SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities.
    • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
    • Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc).
    • Familiarity with IAM solution providers is strongly desired.
    • Strong background in any of the following: Technical Account Management, Technical Consulting, Solution Architect, Solutions Engineering, Product Management or similar role.
    • Understanding of common software development practice. Understanding of identity and surrounding technologies.
    • Strong business acumen, history of success owning customer relationships and escalations.
    • Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO
    • Ability to track and influence customer behaviour and health metrics across a portfolio of accounts.
    • Provide mentorship to colleagues to upskill technical capability.

    EDUCATION:

    BA/BS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience required.

    LI-Hybrid

    LI-MT1

    Responsibilities

    Please refer the Job description for details

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