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Senior Technical Account Manager at PERFORCE SOFTWARE INC

London, London - England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 26

Salary

70000.0

Posted On

17 Sep, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Managing and developing relationships across a portfolio of managed service clients
Acting as a trusted technology adviser to key customer stakeholders
Leading regular customer meetings
Developing customer technology roadmaps and identifying opportunities for modernisation
Advising on Microsoft 365, Entra ID, Intune, and Cyber Security
Reviewing service performance, recurring issues and customer satisfaction
Identifying opportunities for service improvements, expansion and renewal
Supporting proposals, solution recommendations and long-term IT planning
Promoting and advising on managed services and cyber security solutions
Helping customers understand emerging security risks and appropriate controls

Responsibilities

Managing and developing relationships across a portfolio of managed service clients
Acting as a trusted technology adviser to key customer stakeholders
Leading regular customer meetings
Developing customer technology roadmaps and identifying opportunities for modernisation
Advising on Microsoft 365, Entra ID, Intune, and Cyber Security
Reviewing service performance, recurring issues and customer satisfaction
Identifying opportunities for service improvements, expansion and renewal
Supporting proposals, solution recommendations and long-term IT planning
Promoting and advising on managed services and cyber security solutions
Helping customers understand emerging security risks and appropriate controls