Senior Technical Account Representative (TAM) at Oracle Risk Management Services

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Database Administrator, Technical Service Delivery, Operational Governance, Cloud Deployments, Managed Services, Databases, Security Services, Troubleshooting, Performance Analysis, DB Core Services, Transparent Data Encryption, Data Redaction, Data Vault, Data Masking, Real Application Cluster, Oracle Enterprise Manager

Industry

IT Services and IT Consulting

Description

Description : As an Oracle Database Administrator, your contribution to customer success is measured by the value they receive from your services. You are responsible for the technical service delivery and operational governance of the customer's cloud environment. Your primary role is to help customers: * Maximize the business value of their Oracle Products / solutions investments * Achieve desired business outcomes while minimizing risk. To accomplish this, you must operate as a trusted technical advisor, ensuring the consistency and quality of cloud deployments and operations. You help customers implement their IT strategy, overcome technical challenges, and meet business goals by applying leading practices across various services, which may include: * Managed Services - on prem / Cloud / Hybrid / multi Cloud integration * Applications, Platforms, and Databases * Security services * The candidate must have strong troubleshooting skills on cloud and Database technology products * Expertise in Performance issue analysis and providing resolution * Guide customer on On prem and Oracle Best practices * Strong knowledge in DB Core Services * Should possess knowledge on implementation and supporting on Security Products like Transparent Data Encryption, Redaction, Data Vault, Masking. * Possess strong troubleshooting skills on Real Application Cluster * Should be able to guide and mentor team of engineers on Database Technology products * Should possess knowledge and be able to articulate to customer the use cases of Advanced Compression, In-memory * Knowledge on Oracle Enterprise Manager * Must Manage Resources (provisioning, configuration, upgrades, and patching), including Compute, Object Storage, and Database Services (e.g., Autonomous Database). * Identify bottlenecks in the cloud infrastructure stack (network, compute, storage) and propose effective architectural solutions. * Automate operational tasks, configuration management, and deployments using scripting languages (e.g., Python, Bash) and Business Functions. Personal Skills * Strong experience in service delivery and/or project management is required. * Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS. * Experience on Enterprise Customers is required * Excellent communication / relationship building skills * Customer focused and results oriented * Ability to work under pressure in highly escalated situations * Organized with strong attention to detail * Decision making / problem solving skills * Ability to manage multiple concurrent activities (customer engagements) * Highly professional: Ability to deal with senior and exec stakeholders with confidence Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Responsibilities

The role involves technical service delivery and operational governance of customer cloud environments, acting as a trusted technical advisor to maximize business value from Oracle products and minimize risk. Responsibilities include guiding customers on IT strategy, overcoming technical challenges, and applying leading practices across various services like Managed Services, Databases, and Security.