Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Senior Technical Analyst at Oracle Risk Management Services

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Post-Sales Support, Customer Advocacy, Technical Troubleshooting, Customer Relationship Management, Electronic Support Services, Problem Resolution, Communication Skills, Internal Collaboration

Industry

IT Services and IT Consulting

Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Deliver post-sales support and solutions to Oracle customers while advocating for their needs. Resolve non-technical inquiries and technical questions related to Electronic Support Services.