Senior Technical Consultant - APAC at Domo

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consulting, SQL, Windows, Linux, Data Modelling, Excel, API Testing, Project Management, Communication, Problem Solving, Data Analysis, Customer Relationship Management, Business Intelligence, Data Pipelines, Mentoring, Creativity

Industry

Software Development

Description

COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY Working as a member of Domo’s Client Services team, the Senior Technical Consultant will lead the implementation of value-driven, high-impact customer solutions. The successful candidate will have multiple years working directly with external customers providing data-driven solutions. This individual will join an enthusiastic, fast-paced and dynamic team at Domo. A successful candidate will have demonstrated sustained exceptional performance, innovation, creativity, insight, and good judgment. KEY RESPONSIBILITIES Own end to end deployment processes for implementing/optimising the Domo platform for customers; Manages relationships with Domo customers; Works with customers, end-users, technical analyst, and application designers to define and document the data requirements, business requirements, setup, deployment, and rollout plan of Business Intelligence initiatives in Domo; Mentor/coach partner and internal resources; Leads all communications and project management duties for multiple customer projects including building solutions in Domo, driving customer data maturity, and teaching best practice data strategies; Leads discovery sessions with C-suite individuals to identify solutions and data strategies; Recognises business problems and recommends/develops solutions; Expertly and artfully manages customer expectations; Designs, analyses, and helps build customer data pipelines for ingestion into Domo; Develops, designs, and optimises SQL queries; Develop strategies for connecting to new data sources for customers. JOB REQUIREMENTS 8+ years of consulting experience supporting business intelligence systems, or in a software product/industry; Expert SQL skills; Expertise with Windows and Linux environments; Expertise with at least one of the following database technologies and familiarity with the others: relational, columnar and NoSQL (i.e. MySQL, Oracle, MSSQL, Vertica, MongoDB); Understanding of data modelling skills (i.e. conceptual, logical and physical model design); Experience dealing with large data sets; Advanced Excel skills, including pivot tables and VBA (Visual Basic for Applications); API testing experience with Postman or similar tool; Goal oriented with strong attention to detail; Proven experience in effectively partnering with business teams to deliver their goals and outcomes; Bachelor's Degree in Information Systems, Computer Science or related field preferred OR equivalent professional experience; Excellent problem-solving skills and creativity; Ability to learn and adapt quickly to varied and changing requirements; Thrive in a fast-paced environment; Work independently and manage engagements with multiple customers; Strong client-facing presence (confident, assertive, kind, listening, articulate, professional); Excellent oral and written communication skills, and comfortable presenting to everyone from entry-level employees to senior vice presidents; Strong organisational and project management skills. NICE TO HAVE Experience with programming and scripting languages (Java, JavaScript, Python, .Net, C#, VBA, HTML, CSS); Working knowledge of API Architectures (REST, SOAP, RPC, GraphQL); Experience with Security frameworks (e.g., JWT, OATH2); Experience defining scope and requirements for projects; Experience with statistical methodologies; Experience with a wide variety of business data (Marketing, Finance, Operations, etc); Experience with Large ERP systems (SAP, Oracle JD Edwards, Microsoft Dynamics, NetSuite. VIEW OUR BENEFITS Domo is an equal opportunity employer Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Apply now

Responsibilities

The Senior Technical Consultant will lead the implementation of customer solutions and manage relationships with clients. They will oversee deployment processes, mentor team members, and drive customer data maturity.