Senior Technical Consultant, Enterprise Cloud Services, Monterrey

at  SAP

WHAT WE OFFER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

In your role as Technical Consultant, you will be responsible for supporting the Enterprise Cloud Services customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will

• Lead the Service delivery base on the defined KPIs, Provide the pre-sales support.
• Building of complex SAP Landscapes by providing technical expertise and support on all platforms and for latest hardware technologies.
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA requirements
• Creating the Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the Local and global Team.
• Standardizing the complex activities and convert into standard. Closely work with Architecture teams to define and validate new offering.
• Installation of the product as per ECS standard.
• Migration to ECS DC, @ Azure, @AWS, @GCP
• Cross Platform move of customer landscape.
• Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solution.
• Work as part of the Scrum Team