Senior Technical Consultant/Manager, Senior ServiceNow Developer at KPMG
Montréal, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

30 Apr, 25

Salary

0.0

Posted On

01 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Overview:
KPMG’s Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value.
We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready.
Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements.

What you will do:

  • Develop, set up, and tailor ServiceNow applications for both new and existing deployments.
  • Engage with a variety of applications in ServiceNow, including ITSM, HRSD, ITOM, and CSM.
  • Establish and configure functional data, including Notifications and Service Level Agreements.
  • Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs, as well as create or modify tables and their relationships.
  • Establish interfaces between ServiceNow and other platforms based on integration opportunities identified by Solution Architects.
  • Conduct design, development, unit testing, and troubleshoot system and integration testing.
  • Document the design, development processes, unit test cases, and implementation plans.
  • Advise on Administration settings and best practices.
  • Collaborate effectively within diverse teams in an inclusive culture that values individual contributions.

What you bring to this role:

  • At least 4-6 years of experience with ServiceNow, including custom development and configuration
  • Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
  • Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
  • Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
  • Knowledgeable in integrations and migrations.
  • Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
  • Proven ability to troubleshoot technical issues effectively.
  • Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure.
Responsibilities

What you will do:

  • Develop, set up, and tailor ServiceNow applications for both new and existing deployments.
  • Engage with a variety of applications in ServiceNow, including ITSM, HRSD, ITOM, and CSM.
  • Establish and configure functional data, including Notifications and Service Level Agreements.
  • Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs, as well as create or modify tables and their relationships.
  • Establish interfaces between ServiceNow and other platforms based on integration opportunities identified by Solution Architects.
  • Conduct design, development, unit testing, and troubleshoot system and integration testing.
  • Document the design, development processes, unit test cases, and implementation plans.
  • Advise on Administration settings and best practices.
  • Collaborate effectively within diverse teams in an inclusive culture that values individual contributions

What you bring to this role:

  • At least 4-6 years of experience with ServiceNow, including custom development and configuration
  • Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
  • Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
  • Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
  • Knowledgeable in integrations and migrations.
  • Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
  • Proven ability to troubleshoot technical issues effectively.
  • Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure
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