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Senior Technical Customer Engineer at Nordson Corporation
Shanghai, Shanghai, China -
Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Expertise, Sales Process Support, Product Demonstration, Troubleshooting, Debugging, System Repair, Time Management, Integrity

Industry

Machinery Manufacturing

Description
Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Integrity, Better skills of time management At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.
Responsibilities
This role focuses on providing technical support and expertise to both the sales team and customers throughout the sales cycle. Responsibilities include answering product-specific questions, delivering in-depth product demonstrations, helping customers maximize product benefits, and diagnosing, troubleshooting, repairing, and debugging complex systems.