Senior Technical Delivery Manager at Sun Life

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agile Delivery, Engineering Governance, AI & GenAI Implementation, RPA, Stakeholder Management, Resource Capacity Planning, DORA Metrics, CI/CD, Cloud Modernization, Java, .NET, SQL Server, Python, Full Stack Development, DevOps, ITIL

Industry

Financial Services

Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with 157 years of history that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. SLGS(Sun Life Global Solutions) provides Technology and Business Solutions to Sun Life businesses globally. Started in 2006, since then SLGS has achieved scale, growth, and operational maturity. We’ve also institutionalized Sun Life's global standards by integrating closely with their corporate functions. Asia Service Centres today has more than 1100 Engineers, 200+ AWS professionals, and a group of Certified Actuaries. They deliver various complex business solutions. The current workforce comprises of 75% Gen Y. We’re proud to be a young, bustling organization. The SLGS core digital competencies are cloud, mobile, data analytics, visualization, and RPA. In the past three years, we have launched over 20 digital assets, including the Sun Life Mobile Application, Conversational AI bots and many cutting-edge solutions. We’ve evolved our capability in information technology, business processing, investment research, and enterprise infrastructure to Sun Life businesses around the globe. Digital transformation, for us, is not just about technology advancement and application, but also about enabling business strategy. It's about building new business models, enhancing operational and value-chain efficiency, and creating best-in-class experiences. It’s also about building a digital culture and mindset. We enable all this with the latest technologies, data-driven insights, skillsets, talent and change frameworks. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to take action and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! Job Role: We are seeking an accomplished Senior Technical Delivery Manager to lead the delivery of Corporate Applications supporting Legal, HR, Actuarial, Asset & Liability Management, Risk & Compliance, Corporate Finance, and other enterprise business functions. The successful candidate will manage a 15–20-member cross-functional team, driving delivery excellence, engineering governance, operational stability, and continuous improvement. Key Responsibilities: Delivery Leadership & Execution Accountable for Agile Delivery & Execution: Expert in Agile principles and delivery, responsible for orchestrating the execution of work, facilitating Agile ceremonies (Scrum of Scrums, ART Syncs), and ensuring teams deliver on commitments. Delivery Leadership: Provides oversight for delivery teams (e.g., Scrum Masters, Project Managers), manages dependencies, removes impediments, and drives operational excellence. Lead end-to-end delivery of Corporate Applications across multiple business domains Own sprint planning, release execution, roadmap prioritization, and delivery governance Drive delivery metrics like DORA, etc., engineering scorecards, risks, dependency management, and executive reporting Ensure engineering discipline, compliance, and audit readiness Process & Governance: Facilitates alignment of outcomes, initiatives, and features to business platforms, manages Agile portfolio operations, and ensures lean governance. Oversees alignment with strategic objectives and promotes agile principles throughout the organization. Team Leadership & People Management Lead a 15–20 member team across development, QA, BA, and DevOps roles Build high-performing teams through coaching, setting expectations, and skill uplift Foster a culture of accountability, engineering quality, and continuous learning Resource & Capacity Management: Partners with business managers and platform directors for resource assignments, capacity planning, and transition of work across teams. Continuous Improvement: Coaches teams on Agile best practices, measures delivery effectiveness, and drives improvement in delivery AI, Automation & Productivity Enablement (Essential) Implement and drive usage of AI and GenAI tools (e.g., Microsoft Copilot, GitHub Copilot, AWS Bedrock Agents, M365 Copilot Studio) Adopt and operationalize RPA and automation frameworks for repetitive tasks, testing, operational runbooks, and documentation Design and deploy agentic workflows to improve requirements management, code generation, testing, reporting, and operational activities Leverage data-driven insights and AI-based monitoring to improve throughput and reduce defects Establish governance, usage guidelines, and measurable productivity improvements using AI tooling Stakeholder & Business Management Act as the primary delivery partner for business leaders across Legal, HR, Actuarial, Finance, ALM, Risk & Compliance Convert business needs into actionable technology programs Provide transparent communication on timelines, risks, budgets, and outcomes Ensure alignment across business portfolios, tech leads, and enterprise architects Technology, Architecture & Quality Oversight Oversee technical execution across Java, .NET, SharePoint, ETL, batch systems, SQL databases, CI/CD tooling, etc. Ensure alignment with enterprise architecture, security, and compliance standards Drive test automation, CI/CD adoption, cloud modernization, and technical debt reduction Operational Excellence Oversee 24x7 application stability, incident management, RCA, SLAs, and service excellence Reduce manual activities through AI-driven automation, process improvements, and self-healing mechanisms Implement observability, dashboards, and governance models for corporate applications Budget, Vendor & Resource Management Own budgeting, resource planning, and vendor governance Optimize onsite/offshore capacity and manage vendor deliverables Evaluate and negotiate contracts, tools, and technology services Required Experience & Qualifications 15+ years of overall IT experience with strong delivery and engineering background 5–7 years in Delivery Management, Engineering Leadership, or Technical Program Management Bachelor’s/Master's degree in Engineering/Computer Science (or equivalent) Proven experience leading multi-disciplinary teams of 15–20+ members Strong understanding of: Java/Python/Full Stack ecosystems SQL Server, PostgreSQL, MySQL Jenkins, TFS, Git, Ansible Autosys, Zeke, ETL tools Mandatory experience in implementing AI, GenAI, Copilot, RPA, and automation solutions to improve productivity and delivery outcomes Strong stakeholder management and communication skills with senior leadership Experience working with global teams and offshore delivery models Proficiency in DORA metrics and other industry-standard engineering excellence practices Preferred Skills: Hands-on engineering or architecture background Experience with cloud platforms (AWS/Azure) and modernization programs Knowledge of service management, ITIL, and SRE practices Ability to drive innovation programs and automation roadmaps Location: Gurugram Role Type: Full-time Job Category: IT - Application Development Posting End Date: 08/06/2026 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers

Responsibilities

Lead the delivery of corporate applications across multiple business domains while managing a cross-functional team of 15-20 members. Drive engineering excellence, operational stability, and the integration of AI and automation tools to improve productivity.