Senior Technical Field Engineer at Unisys - UK

Townsville, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deskside Support, Fault Investigation, Troubleshooting, System Installations, Maintenance, Mentoring, Windows Environment Support, Virtual Environments, Office 365 Support, Network Diagnostics, Software Installation, Hardware Diagnostic Skills, Asset Management, Driver's License, Security Clearance, Problem-Solving Skills

Industry

IT Services and IT Consulting

Description

What success looks like in this role: As a Senior Field Engineer at Unisys on an Australian government account, you will play a crucial role in delivering high-quality technical support and services to our clients. Responsibilities: Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution Troubleshooting and resolving complex technical issues, performing system installations and maintenance, and providing on-site support to ensure the smooth operation of our clients' IT infrastructure. You will also be expected to mentor and guide junior engineers, ensuring they develop the skills necessary to excel in their roles Experience with desktop support, server support, hardware, network and software installation and troubleshooting Experience with supporting a corporate Windows environment Experience with supporting physical and virtual environments (Desktop and Servers) Operating system support (Windows 10 & 7, Linux, and other operating systems) Office 365, Outlook, exchange, and other critical business application support Standalone Support Printing (installation, deployment, configuration, disposals) Complex Software installation and troubleshooting Network (triaging, fault diagnostic, root cause analysis) Software and Hardware diagnostic skills and building/upgrading PC's Test and Tag experience highly regarded Asset Management experience highly regarded Minimum of 4 years in supporting Deskside support environment Driver's License required (Automatic). You will be successful in this role if you have: NV1 Security Clearance must have for this role. Strong background in IT, with extensive experience in Deskside Support, excellent problem-solving skills, and the ability to work independently as well as part of a team. A relevant degree in IT or a related field, along with industry certifications, will be highly regarded. Join us and contribute to our mission of delivering exceptional technology solutions to our clients. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

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Responsibilities

As a Senior Field Engineer, you will deliver high-quality technical support and services, troubleshoot complex technical issues, and ensure the smooth operation of clients' IT infrastructure. You will also mentor junior engineers to help them develop their skills.