WHO IS GUIDEHEALTH?

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
Job Description
We are seeking a detail-oriented, tech-savvy, self-driven, and quick-learning Senior Technical Implementation Specialist with excellent problem-solving and communication skills to join our team. This role will play a pivotal part in onboarding new practices’ clinical data, new payers’ claims data, and managing technical implementation projects with healthcare vendors. You’ll be responsible for supporting data integration efforts, managing system deployments, and ensuring successful go-live of AI and data-driven solutions in a complex healthcare environment.

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements

WHAT YOU’LL BE DOING:

• Acting as the technical point of contact for both external and internal stakeholders during the onboarding and implementation process.
• Managing, coordinating and executing clinical and claims data integration projects, including EHR extracts, HL7/FHIR interfaces, API connections, and SFTP data feeds with vendors.
• Configuring, testing, and validating data interfaces and ETL pipelines.
• Translating clinical and operational requirements into technical configurations and workflows.
• Creating and maintaining integration documentation, including technical specifications, workflow and processes diagrams, implementation guides, and SOPs.
• Performing data QA and validation activities, including automated and manual checks for data format, completeness, and accuracy.
• Configuring cloud-based automation pipelines for data transfer and job scheduling.
• Generating cohort lists and conduct data analysis for vendor onboarding and performance monitoring.
• Troubleshooting and resolving integration issues, coordinating with engineering, vendor, or client teams as needed.
• Managing go-live planning, execution, and provide post-implementation technical support.
  Qualifications

ALIVE WITH PURPOSE: HOW WE THRIVE AT GUIDEHEALTH

At Guidehealth, our values come to life in everything we do.

• We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
• Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare.
• With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
• At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member.
• And through Empathy in Action, we build stronger connections with those who count on us.
• This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth.