The CNS Product & Engineering business unit plans, designs, develops and delivers market-leading products, focusing on quality, technology leadership and world-class engineering practices. We apply the correct balance between customer centricity, design excellence, efficiency, and automated performance and operation.
Senior Technical Lead conducts target-oriented research to directly apply findings to the specification, design, further development, and incremental improvement of products, services, systems, tools, processes, etc. Integrates, verifies, tests, and modifies SW / HW / system components and capitalizes on innovative solutions to meet particular requirements and specifications.

Your primary tasks include:

• Technical support in New Product Introduction (NPI) projects,
• Level 4 (4LS) customer ticket handling
• 24/7 emergency support for customer network incidents.

You have:

• 10+ years of experience in the telecom industry
• Strong knowledge of core networks, 4G/5G call flows, and related processes (development, implementation, go-to-market)
• Solid understanding of Unix/Linux systems and IP networking
• Experience with cloud infrastructure (OpenStack, VMware)
• Deep Kubernetes expertise, including Helm, operators, cluster management, troubleshooting, and the Red Hat OpenShift platform
• Proficiency in scripting (Shell, Perl, Python) and using network simulators
• Ability to lead technical workshops and trials
• A positive, proactive, and “can-do” attitude

It would be nice if you also had:
Familiarity with Nokia Shared Data Layer (SDL) or other Subscriber Data Management (SDM) products
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Please note that this position is based in Espoo, Finland. We are not offering relocation packages for this role.

• Technical support in New Product Introduction (NPI) projects,
• Level 4 (4LS) customer ticket handling
• 24/7 emergency support for customer network incidents