Senior Technical Operations Specialist at LG Energy Solution Michigan, Inc.

, , -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

135000.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

BESS Performance Optimization, Root Cause Analysis, Warranty Management, Battery Management Systems, Thermal Management Systems, Fire Suppression Systems, Data Analytics, Technical Troubleshooting, Vendor Management, Safety Compliance, Preventive Maintenance, Technical Reporting

Industry

Chemical Manufacturing

Description

Sr. Technical Operations Specialist (West) - Remote preferably based out of CA, NM, or AZ area Warranty Program Management Company Overview LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets. At LGES Vertech, you’ll be part of a collaborative, team‑oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer‑paid medical, dental, vision, life, and disability insurance. For more information, visit www.lgensol-vt.com [http://www.lgensol-vt.com]. Position Overview The Senior Technical Operations Specialist – is responsible for providing expert-level technical support, operational oversight, and performance optimization for utility-scale battery energy storage systems installed in North America. This role serves as a key technical authority in ensuring system reliability, safety, and efficiency across the lifecycle of deployed assets, including operations, maintenance, and warranty management and reports to the Warranty Program Manager. The ideal candidate combines deep technical expertise in energy storage systems with strong operational insight, cross-functional collaboration skills, and data-driven decision making to maximize warranty recovery. Primary Responsibilities * Technical Operations & Performance Management * Monitor, analyze, and optimize the performance of BESS assets using available data analytics tools. * Diagnose and assist in resolving system issues related to batteries, thermal systems, fire suppression, and auxiliary equipment. * Develop and implement strategies to improve system uptime, efficiency, and lifecycle performance. * Support root cause analysis (RCA) of system events, failures, and underperformance. * Asset Reliability & Maintenance Tracking * Support preventive and predictive maintenance practices. * Collaborate with field service teams to troubleshoot and resolve operational issues. * Evaluate system health and degradation trends, providing actionable recommendations. * Support spare parts strategy and reliability-centered maintenance planning. * Warranty & Vendor Management * Serve as a technical lead for warranty evaluation, claims adjudication, and resolution. * Interface with customers/integrators, OEMs, and suppliers to resolve technical issues and enforce contractual obligations. * Analyze warranty trends and drive improvements in product performance and supplier accountability. * Safety & Compliance * Ensure compliance with safety standards, procedures, and regulatory requirements (e.g., NFPA 70E, UL 9540). * Support incident investigations as needed and enforce corrective actions. * Promote a culture of safety and operational excellence. * Data Analysis & Reporting * Review dashboards and KPIs to monitor fleet performance and availability. * Generate technical reports for internal stakeholders and customers. * Interpret large datasets to identify trends, anomalies, and optimization opportunities. * Process Improvement & Documentation * Review and maintain technical documentation, operating procedures, and best practices. * Identify opportunities for operational efficiency and continuous improvement. * Support digital transformation initiatives, including predictive analytics and remote diagnostics. Key Knowledge, Skills and Abilities Required: * Bachelor’s degree in Electrical Engineering, Energy Systems, or related technical field * Strong understanding of: * Battery technologies (e.g., Lithium-ion, LFP, NMC) * Battery Management Systems (BMS) * Thermal management systems (HVAC/Chiller) * Fire suppression systems (FACP) * Excellent analytical and problem-solving capabilities. * Strong communication skills with the ability to translate complex technical concepts for diverse audiences. * Ability to manage multiple priorities in a fast-paced, cross-functional environment. * Leadership mindset with experience mentoring junior engineers or technicians. Desired: * 3-5 years in energy storage, renewables, power generation, or equivalent technical field. * Direct experience with utility-scale BESS, microgrids, or power electronics systems preferred. * Experience interpreting technical contracts, guarantees, and performance metrics. * Proven experience in troubleshooting complex electro-mechanical systems. * Excellent written and verbal communication skills. * High attention to detail and documentation discipline. Working Conditions/Office Environment/Travel * Office/Hybrid/Remote work * Up to 25% travel as needed * Occasional on-call support for critical system events

Responsibilities

Provide expert technical support and operational oversight for utility-scale battery energy storage systems in North America. Focus on maximizing system reliability, safety, and warranty recovery through data-driven performance optimization.