Are you excited about working at the forefront of applied research in an industry setting? Thomson Reuters Labs is seeking a Senior Technical Product Manager with a passion for human-in-the-loop technology development and a strong mindset for user-centric design.
What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research in informational retrieval and natural language processing. We work closely with product and domain experts to identify compelling solutions at the intersection of user need and technical feasibility. Our team is designing the next generation of search technology for Legal and Tax Professionals globally. We drive AI innovation for Thomson Reuters’ core research products, including Westlaw, Practical Law, and Checkpoint.
As a Senior Technical Product Manager, you will drive design and implementation of the technology we develop to prototype, evaluate and monitor robust search applications. This team builds customer-facing solutions, primarily for information retrieval use cases in the legal research domain. Product and subject matter experts are deeply integrated at every stage of the AI development lifecycle – from content creation to algorithm design, evaluation and product insights. The goal is to design systems and processes that facilitate this collaboration and continuously improve our approach to human-in-the-loop technology development.

ABOUT THE ROLE

As a Senior Technical Product Manager, you will:

• Own the roadmap for internal tooling that enables highly efficient, reliable evaluation of search and related Gen AI features.
• Work with stakeholders to define scope, determine feasibility, and translate business/customer objectives into technical requirements for customer facing human-in-the-loop applications.
• Partner with leadership to create resource plans, ensure effective cross-team collaboration, and drive execution around product delivery.
• Communicate and provide technical guidance to partner product teams, as appropriate, throughout the model development lifecycle.
• Balance factors such as cost, time to market and resourcing to optimize iterative value delivery for customers.

You’re a fit for the role, Senior Technical Product Manager if your background includes:

• Bachelor’s or Master’s degree in CS, ML or a related field
• Proven track record in technical product development, with a focus on applied AI research and end-to-end delivery of AI, search, or Gen AI products.
• Experience with search evaluation methodology and practice (e.g., A/B testing, test collection development, optimizing search experiences for different information needs)
• Exceptional written and verbal communication skills, capable of presenting complex information clearly to diverse audiences and articulating a compelling strategic vision.
• Experience with agile project management and scrum methodologies.
• Strong analytical and quantitative skills, utilizing data and statistics to inform decisions.
• Experience collaborating with cross-functional teams (ML science, Engineering, UXR, Design, Marketing) to balance trade-offs in technologies and execution strategies.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision