Senior Technical Program Manager at Manulife

, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

199550.0

Posted On

21 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Program Management, Identity And Access Management, Program Leadership, Security Solutions, User Experience Improvement, Cross-functional Collaboration, Technical Implementation Alignment, CIAM Strategy, Regulatory Compliance, Stakeholder Communication, Technology Tracking, Problem Solving, Leadership, Cybersecurity, Identity Technologies

Industry

Insurance

Description

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help craft the future you want to see — and discover that better can take you anywhere you want to go. Join our Customer Identity and Access Management (CIAM) team as a Senior Technical Program Manager, where you'll lead the delivery of ground breaking identity solutions. This role offers the chance to lead complex programs that improve security and user experience, directly contributing to our mission of safeguarding customer data. You'll collaborate with multi-functional teams to align technical implementations with strategic goals, driving innovation and excellence in identity management. You will work under the leadership of the Platform Owner, CIAM and play a pivotal role in crafting our CIAM strategy. Your leadership will ensure the successful execution of identity solutions, improving security and trust, and supporting the organization's growth objectives. Position Responsibilities: Lead and manage large-scale, multi-functional technical programs from inception to completion. Collaborate with business, software development, cybersecurity, and compliance teams to implement secure identity solutions. Ensure programs meet organization standards, timelines, and regulatory requirements. Communicate optimally with partners, providing updates and addressing concerns. Track and evaluate new technologies and trends in identity management. Required Qualifications 7-10 years of experience in technical program management, preferably in identity and access management. Deep understanding of identity technologies and regulatory compliance standards. Proven ability to manage complex programs with multi-functional teams. Strong leadership, communication, and problem-solving skills. Preferred Qualifications Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field; advanced degree preferred. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our distributed team, we’ll support you in crafting the future you want to see. If you are applying to this role in Massachusetts, please note the salary range is $107,450.00 - $199,550.00 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Responsibilities

The Senior Technical Program Manager will lead and manage large-scale, multi-functional technical programs from initiation through completion, collaborating with various teams to implement secure identity solutions that meet organizational standards and regulatory requirements. This role is pivotal in crafting the Customer Identity and Access Management (CIAM) strategy, ensuring successful execution of identity solutions to improve security and support growth objectives.