Senior Technical Service Engineer at Element Solutions Inc

Suzhou Industrial Park, Jiangsu, China -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Process Improvement, Customer Service, Training, Sales Support, Quality Control, Market Analysis, Product Trials, Consumption Analysis

Industry

Chemical Manufacturing

Description

Challenge Yourself and Impact the Future! MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials. Our Expertise: Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance. Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability. Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry. Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance. Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability. Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape. We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.Challenge Yourself and Impact the Future! MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials. Our Expertise: ·Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance. ·Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability. ·Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry. ·Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance. ·Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability. Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape. We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.Who are we looking for? Provides general Technical Support to PCB/FPC customers, which includes recommend product operating parameters; troubleshoot bath/process/consumption issues. Support sales to develop new business and meet the growth requirement of the company.What will you be doing? General line audit and improvement. Troubleshooting of Bath Issues and Process Issues. Consumption analysis and improvement. Market and customer information collection. Trial of Established or New Products. New line implement and relative assistant. Assist all relatives to the sales to get a new customer. Perform new staff technical training. Assist QC/QA to deal with the customer complaint. Assist chemicals delivery for emergency required. Performs other work-related duties as assigned by the manager. Who are You? Education and language requirements: 1. Associate's degree (A. A.) or equivalent from two-year college or technical school. 2. More than 3 years of experience with PCB /FPC industry, ENIG preferred. 3. Have basic reading and written English ability. We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.What competencies will you need? To be successful in this role, you will need to have a positive working attitude and a good sense of customer service.We are Offering... Challenge Yourself and Impact the Future - As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also receive legal and benefit annual leave, paid sick leave, commercial insurance, holiday benefits, etc. Teamwork - At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Equal Opportunity Employer All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state, and local laws.

Responsibilities

The Senior Technical Service Engineer provides general technical support to PCB/FPC customers, troubleshooting bath/process/consumption issues and supporting sales to develop new business. Responsibilities also include conducting line audits, performing new staff training, and assisting with customer complaints.