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Senior Technical Solution Coordinator German Speaker (VOIS) at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In German, Fluent In English, Documentation Validation, Project Management, MS Office Proficiency, Interpersonal Skills, Presentation Skills, Customer Service, Attention To Detail, Autonomous Work, Team Collaboration, Process Improvement, Language Translation, Structured Approach, Quick Learner, Quality Adherence

Industry

Telecommunications

Description

Validate and translate contractual documentation in German and English. Identify and report documentation gaps, ensuring alignment with business processes. Collaborate with German colleagues to resolve language-related issues. Execute tasks autonomously while maintaining high concentration and adherence to quality guidelines. Share best practices within the team to enhance collective learning. Support ad hoc workloads, including overtime and weekend tasks when necessary. Raise flags for process gaps and follow up through appropriate channels. Maintain customer-centric focus, recognising the critical impact of errors on business clients. Process gap identification and resolution strategies. Fluent in German and English (minimum C1 level, spoken and written). Experienced in preparing and validating documentation in both languages. Skilled in managing international projects and reporting. Proficient in MS Office and documentation tools. Strong communicator with excellent interpersonal and presentation skills. Quick learner with a structured and organised approach to work. Passionate about customer service and committed to exceeding expectations. Able to work independently and collaboratively within a team. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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Responsibilities

The Senior Technical Solution Coordinator will validate and translate contractual documentation in German and English, while identifying and reporting documentation gaps. The role involves collaborating with colleagues to resolve language-related issues and maintaining a customer-centric focus.