Senior Technical Solutions Manager at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Project Management, Technical Solutions, Communication Skills, Collaboration, Strategic Guidance, Change Management, Agile Methodologies, Continuous Improvement, Lean Six Sigma, Proof of Concepts, Emerging Technologies, Voice of Customer, Security Standards, Compliance Standards, Organizational Change

Industry

Software Development

Description

Apply now to be part of our AI-first support transformation! Partnership & Stakeholder Engagement Drive cross-team collaboration between business and engineering to deliver integrated technical solutions for complex challenges. Influence and secure stakeholder alignment on solution vision, strategy, and roadmap; clarify evolving requirements and priorities. Advocate for resources, dependencies, and deliverables to ensure successful outcomes and ROI across multiple projects. Develop tailored communication plans and provide regular progress updates to stakeholders. Develop solution vision and roadmap aligned with business objectives, security, and compliance standards. Analyse success metrics and Voice of Customer feedback to optimise solution performance and inform future enhancements. Act as a trusted advisor, providing strategic guidance at the intersection of business and technology. Prepare stakeholders for organisational change; develop communication and training plans for new solutions and tools. Drive proof of concepts (POCs) and evaluate emerging technologies to ensure solutions deliver maximum business value. Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field and 4+ years experience in project management, operations, or engineering. Or Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field and6+ years experience in project management, operations, or engineering or equivalent experience. Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Program Managers, Product Managers and Business Stakeholders. Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field. 8+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field. 12+ years experience in project management, operations, or engineering OR equivalent experience. Project Management Professional (PMP) certification or equivalent. Continuous Improvement certification, Lean Six Sigma certification, or equivalent. Agile Certified Practitioner (ACP) or equivalent. Change Management certification (e.g., Prosci Certification).

Responsibilities

Drive cross-team collaboration between business and engineering to deliver integrated technical solutions for complex challenges. Act as a trusted advisor, providing strategic guidance at the intersection of business and technology.