SENIOR TECHNICAL SPECIALIST

Are you an experienced and driven IT professional with a strong background in networking and server management? We’re seeking a Senior Technical Specialist to join a dynamic environment to keep critical systems running seamlessly. This is an exciting opportunity to influence strategic IT decisions and participate in key initiatives across the organization.

WHAT YOU’LL BRING:

• Significant hands-on experience with server management, network monitoring, and security.
• Experience with VOIP, telephony systems, and providing excellent customer service to end users.
• Strong troubleshooting skills and a proactive, solutions-focused approach.
• Ability to thrive in a fast-paced environment, working independently while also collaborating closely with internal teams.
• Exceptional communication skills and a commitment to maintaining high-quality technical operations.
• Please note: We’re specifically seeking candidates with current, hands-on server and network experience. Outdated server backgrounds or a lack of practical expertise would not be a fit.

• Ensure the continuity and operation of computer systems and network services, providing reliable support to all users.
• Manage daily network operations, including troubleshooting, maintenance, and proactive monitoring.
• Install, configure, and maintain servers, networks, and related infrastructure.
• Support VOIP and telephony systems, ensuring robust and effective communication tools.
• Provide hands-on user support, assisting with devices and connectivity to keep teams productive.
• Secure systems and networks by implementing and maintaining appropriate access controls and security measures.
• Collaborate on quarterly meetings, monthly government affairs roundtables, and major events, offering your expertise to help shape IT strategy and influence R&D budgets.