Senior Technical Support Engineer at Emerson autotmotive

Kaohsiung, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System integration, Network integration, IT administration, Hardware maintenance, Operating systems, Database administration, Troubleshooting, Semiconductor testing, Manufacturing environments, Windows system administration, Networking, Security concepts, SQL Server, Technical support, Customer communication

Industry

Automation Machinery Manufacturing

Description

In This Role, Your Responsibilities Will Be: * You will install, upgrade, and maintain NI/Emerson Optimal Plus systems across customer production environments, ensuring reliable and secure operations. * You will perform system and network integration activities between NI/Emerson Optimal Plus platforms and customer infrastructure. * You will provide ongoing IT administration and maintenance support for hardware, operating systems, and databases, including troubleshooting complex technical issues. * You will partner closely with Application Engineers and cross‑functional teams to resolve customer challenges efficiently and responsively. * You will support mission‑critical operations for gold‑level customers, including new production site rollouts, while ensuring minimal disruption and high customer satisfaction. Who You Are: You approach work with a strong sense of ownership and accountability, taking initiative to solve problems and follow through on commitments. You build trust through clear communication and positive collaboration with customers and colleagues. You remain resilient and adaptable when handling complex technical challenges, maintaining focus and effectiveness in fast‑paced environments. You are motivated by delivering value to customers and take pride in contributing to shared team success. For This Role, You Will Need: * A degree or equivalent practical experience in Computer Engineering, Telecommunications, Information Technology, or a related field. * Hands‑on experience troubleshooting system, network, or infrastructure issues in a production or customer‑facing environment. * The ability to communicate effectively in English, both verbally and in writing. * Experience supporting or working within semiconductor testing or manufacturing environments. Preferred Qualifications That Set You Apart: * Experience with Windows system administration, networking, security concepts, and database administration (such as SQL Server). * Familiarity with enterprise IT environments and customer system integrations. * The ability to work independently while collaborating effectively within a global team. * Willingness and flexibility to travel as required to support customer needs. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know great ideas come from great teams. We are committed to your ongoing development through mentorship, learning opportunities, and career growth pathways, so you can make a meaningful and lasting impact. We also recognize the importance of wellbeing and work‑life balance. Emerson offers competitive benefits, comprehensive medical insurance options, an Employee Assistance Program, employee resource groups, recognition programs, and flexible time‑off plans, including paid parental leave, vacation, and holidays. We believe that when people feel supported, they do their best work.

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Responsibilities

You will install, maintain, and integrate NI/Emerson Optimal Plus systems within customer production environments while providing ongoing IT and database administration. Additionally, you will collaborate with cross-functional teams to resolve complex technical challenges and support mission-critical operations for key customers.