ABOUT US

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent’s Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with 77 million visits every year.
We are now looking for a Senior Technical Support Engineer to join us on a full-time, permanent basis.

As a Senior Technical Support Engineer, you will support our IT infrastructure, ensuring our IT solutions are secure and reliable.
In this varied role, you’ll balance daily tasks like user support, system administration, maintenance, and backups, with project-based work. This will include IT-related tasks within larger organisational projects and initiatives to enhance the IT infrastructure.
Supporting the implementation of networked servers, you will work with other service providers and vendors to ensure we have the equipment to achieve our goals.

Additionally, you will:

• Build and maintain the servers required for internal testing, and production environments
• Maintain access privileges and account groups
• Perform fault assessment on systems issues and implement long-term solutions
• Assist with the implementation of policy and strategy for IT and computer systems
• Please note, on occasion, this role will involve working at height.