JOB DESCRIPTION

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. Independently gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration. Develops content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Ensures that documents follow the style laid out in the organization’s style guide. May also be responsible for maintaining the style guide. Suggests revisions to the style guide as appropriate.

REQUIRED EDUCATION, EXPERIENCE, & SKILLS

• Strong verbal and written communicator is critical skill for success.
• Creative, collaborative, team-oriented.
• Bachelor’s degree in a related area.
• 8+ years of experience in related field with technical editing experience.
• 1+ years with the following technologies:
• Jira
• Gitlab
• Markdown
• Microsoft 365
• Ability to work independently to complete project activities; possessing initiative to address issues and opportunities

PREFERRED EDUCATION, EXPERIENCE, & SKILLS

Bachelor’s degree in a related area.

Please refer the Job description for details