Senior Technical Writer

at  Nozomi Networks

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we’re just scratching the surface.
As we expand our product portfolio and global presence, our Engineering department is hiring a Senior Technical Writer
If this sounds like you, read on. You could be the next “Nozomier”!

REQUIREMENTS:

• Skills and abilities comparable to 10+ years in technical publications as a primary contributor creating product documentation for enterprise software solutions
• Familiarity with oXygen XML Author, Dita XML, and Git
• Working knowledge of topic-based authoringWorking knowledge of multi-channel publishing and responsive web content
• Proven track record of delivering high-quality technical content within deadlines and with minimal editorial support
• Ability to build rapport with stakeholders across Product, Engineering, Support, and Solutions Engineering teams
• Exemplary communication skills (both spoken and written) and interpersonal skills that facilitate information-gathering tasks
• Fluency in written and spoken English
• Ability to create consensus among differing perspectives

WHO WE ARE AND WHAT WE STAND FOR:

Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world’s critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

NEED TO KNOW INFORMATION

Successful candidates will be subjected to background verification checks.
Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks’ career page. If in any doubt please apply for opportunities on our careers website here.
If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy

• Plan and create new product-focused technical content for administrators, end-users, and internal employees by collaborating with Nozomi’s cross-functional group of subject-matter experts, including Engineering, Product, Support, and Solution Engineering teams.
• Help drive strategy to develop, write, and maintain technical content, including procedures, conceptual prose, reference material, tables, and images.
• Maintain and revise documents mirroring the evolution of Nozomi’s products – Vantage, CMC, and Guardian
• Partner closely with subject matter experts to ensure that the product documentation is intuitive, simple to maintain, and of the highest quality.
• Engage with Nozomi Support and customers to understand the Nozomi product experience. Advocate for users by providing UX and feature design input and feedback