Senior Technician (Cyber Security) at NATO
, Massachusetts, United States -
Full Time


Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Information Security, Information Assurance, IT Infrastructure, Vulnerability Assessment, Information Security Administration, IT Security Policies, Risk Assessments, Security Breaches Investigation, Access Controls Management, System Monitoring, Technical Support, Cyber Security Systems Implementation, Cyber Security Software Administration

Industry

IT Services and IT Consulting

Description
Who we are: For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge. About the job: Based in Norfolk, VA, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NCIA CIS Support Unit (CSU) Norfolk (USA) which is responsible to manage, deliver and maintain assigned Communications and Information Systems (CIS) products and services for Agency customers during peacetime, crisis and war throughout its assigned AOR and as otherwise directed. As the local service provider and Service Management Authority for SACT and JFCNF it supports the NCIA in delivering secure, reliable end-to-end services under the Enterprise Service Delivery Model (ESDM). We are looking for a driven and enthusiastic Senior Technician (Cyber Security) who will take on the following roles and responsibilities: Information Security: Implement and maintain security measures aligned with organizational policies and risk assessments. Identify risks, suggest countermeasures, and investigate security breaches to strengthen defenses. Information Assurance: Assess information systems to ensure compliance with organizational policies. Conduct risk assessments, manage treatment plans, make accreditation decisions, and maintain accurate records of security-related actions. IT Infrastructure: Contribute to routine maintenance, installations, and operational procedures while monitoring infrastructure performance. Ensure systems run smoothly by resolving issues or escalating them when needed. Vulnerability Assessment: Perform routine vulnerability scans using automated tools to uncover system weaknesses. Document findings and escalate critical issues to improve security effectiveness. Information Security Administration: Manage access controls for firewalls and endpoints, coordinate user access, create periodic monitoring reports, and perform system backups to support operational security. Information Technology (IT) Security Policies: Help research and implement IT security policies. Assist in identifying critical security issues, ensuring policy implementation, conducting regular reviews, and generating reports for senior management. For a full list of duties, please review the job description on the NCI Agency career site. About you: The valuable knowledge and experience that you bring to this role are: Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience. Practical experience of implementation and maintenance of cyber security systems within a large organization. Working experience administrating and monitoring cyber security software. Good understanding of cyber security systems and the ability to work independently to solve problems. Working experience troubleshooting technical issues and providing technical support to end-users. Training/Certifications (desirable): 0731- NATO COMPUSEC Practitioner Level 1. 0732- NATO COMPUSEC Practitioner Level 2. 0280- NATO CIS Security Officer. Security Professional certification (CEH, GIAC, ISC2, or other relevant certification). What we offer: Genuinely meaningful work as part of the most successful alliance in history; 5 year contract with competitive tax-free salary and household and children’s allowances; Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave; Excellent private health insurance scheme; Generous annual leave of 30 days plus official holidays; NATO Pension Scheme; Development programs such as professional training, wellbeing, and more. To learn more about NCI Agency and our work, please visit our website. The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. Additional details on the conditions of application can be found via the NCI Agency career site.
Responsibilities
The Senior Technician will implement and maintain security measures, investigate security breaches, and assess information systems for compliance with organizational policies. Responsibilities also include contributing to IT infrastructure maintenance, performing vulnerability scans, managing access controls, and assisting in the research and implementation of IT security policies.
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