Senior Technician (ICT Systems Operations Administration and Maintenance) at NATO

, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Integration, Systems Installation, Facilities Management, Hardware Installation, System Performance Monitoring, Technical Troubleshooting, ICT Systems Administration, Network Support, Software Support, English Fluency

Industry

International Affairs

Description

Who we are: For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge. About the job: Based in Norfolk, Virginia you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join CSU Norfolk which is the leading provider of Communications and Information System (CIS) products and services to locally based NATO entities. CSU Norfolk enables end-to-end CIS services and manages critical technological capabilities during peacetime, crisis and war. We are looking for a driven and enthusiastic Senior Technician (ICT Systems Operations, Administration, and Maintenance) who will take on the following roles and responsibilities: · Systems Integration and Build · Systems Installation and Removal · Facilities Management · Hardware Installation and Support For a full list of duties, please review the job description on the NCIA career site. About you: The valuable knowledge and experience that you bring to this role are: · Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience. · At least 2 years' experience providing functioning support of hardware, software, networks and computers in large organizations. · Hands-on experience monitoring system performance. · Practical experience detecting and troubleshooting technical issues. · Fluency in English, both written and spoken What we offer: · Genuinely meaningful work as part of the most successful alliance in history; · 5 year contract with competitive tax-free salary and household and children’s allowances; · Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave; · Excellent private health insurance scheme; · Generous annual leave of 30 days plus official holidays; · NATO Pension Scheme; · Development programs such as professional training, wellbeing, and more To learn more about NCIA and our work, please visit our website. The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. Additional details on the conditions of application can be found via the NCIA career site.

Responsibilities

The role involves the integration, installation, and maintenance of ICT systems and hardware to support NATO's digital operations. Responsibilities include facilities management and providing technical support for systems operations in Norfolk.