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Senior Technician, IT at Micron Technology

Sanand, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Device Provisioning, Software Management, Incident Recovery, Inventory Control, Collaboration, Manufacturing Support, Shift Operations, Audio-Visual Setup, Technical Expertise, Problem-Solving, Communication, ITIL Processes, SLA Adherence, Advanced Troubleshooting, Network Connectivity

Industry

Semiconductor Manufacturing

Description

Technical Support: Diagnose and resolve advanced hardware and software issues for desktops, laptops, printers, network devices, and peripherals. Device Provisioning: Install and configure PCs, mobile devices, network setups, and telecom systems. Software Management: Deploy and configure operating systems and applications; ensure compliance with IT standards. Incident Recovery: Perform system recovery and troubleshooting based on detailed procedures and guidelines for handling blocking issues. Inventory Control: Manage spare parts and maintain accurate inventory records. Collaboration: Work closely with internal teams and external vendors for hardware support and blocking issues. Manufacturing Support: Provide IT support for semiconductor manufacturing systems and maintain NOC blocking issue flow. Shift Operations: Ensure 24/7 availability of IT services through shift-based operations. Audio-Visual Setup: Configure and maintain conference room AV systems and signage solutions. Technical Expertise: Advanced troubleshooting for IT hardware/software and network connectivity. Certifications: Preferred - CompTIA Experience: Minimum 4-6 years in IT field services or infrastructure support. Soft Skills: Strong communication, problem-solving, and the ability to work independently. Knowledge Areas: Semiconductor manufacturing environment, ITIL processes, and SLA adherence. Proficiency Level (T4): Ability to resolve complex technical issues without supervision.

Responsibilities

The Senior Technician will diagnose and resolve advanced hardware and software issues, install and configure devices, and manage software deployments. Additionally, they will perform system recovery, manage inventory, and provide IT support for semiconductor manufacturing systems.