Senior Technician Shared Laboratories at University of Otago

Dunedin, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

79682.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Customer Service, Laboratory Experience, Training, Problem Solving, Communication, Team Collaboration, AV Equipment, Specialist Tools

Industry

Research Services

Description

__________ IT SUPPORT SERVICES | RATONGA AMO HANGARAU DIGITAL SERVICES DIVISION | RATONGA MATIHIKO Mō Te Tīma | About Our Team We are part of the IT Support Services Team, on hand to provide technical and relevant support across every corner of the University – and that encompasses some of the most cutting-edge tech in use today. The wider team are collaborative and as eager to impart their skills as you are to learn, and if you’ve got innovative ideas on the way we do things, we’re always open to new approaches. This role sits within the Shared Services team and requires a flexible client focused approach, with a strong commitment to excellence. As our team continues to grow, we are seeking a mature technician with a passion for providing exceptional customer service to all Shared Laboratory users. Te mahi | The role Empower staff to succeed in a hands-on, tech-driven lab environment while building your IT and problem-solving skills within a dynamic, collaborative environment. We are seeking a mature and dependable technician with experience in a teaching and/or research laboratory environment. This is a hands-on role that requires a strong client-focused approach, with the ability to prioritise workloads, communicate effectively with a diverse range of users and respond flexibly to changing demands. The role also involves training new users, developing training materials and conducting demonstrations on services as required, including AV equipment, laboratory equipment and other specialist tools. The successful candidate will possess the ability to work independently with minimal supervision, as well as collaboratively within a team to deliver high-quality laboratory support services. You will develop your technical, IT, and problem-solving skills, gain experience in training and service delivery, and contribute to the ongoing improvement of laboratory systems. Be part of a team that makes a real difference to teaching and student success. Kā Pūkeka Me Kā Wheako | Your skills and experience • Tertiary level qualification in a field, including extensive laboratory experience. • Proven experience working within a teaching laboratory environment. Pūroko | Further details This is a permanent, full-time (37.5 hours a week) position based in Ōtepoti, Dunedin. The salary range for this role is $73,583 to $79,682. Top of the range is $84,253 per annum. We offer five weeks’ annual leave, a 6.75%25 superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here. The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected. You must have the right to live and work in New Zealand to apply for this position. For further information or to discuss the role in confidence please contact Dr. Maree Gould via the contact details below. Tono | Application To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2600168 will close on Wednesday, 11 February 2026. Additional Information Contact: Dr. Maree Gould Position details: Job Description Further Information: Department Website Create an email with a link to this vacancy: Create email Location: About Dunedin

Responsibilities

Empower staff in a tech-driven lab environment while providing exceptional support to Shared Laboratory users. The role includes training new users and developing training materials.