Overview:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

WHAT WE DO / THE TEAM:

The Senior Technology Delivery Manager is accountable for management of complex/critical/large initiatives. Manage by influence a team of professionals to execute against technology strategy and business initiatives. Applies in-depth understanding of the business impact of technical contributions and applies innovative and creative product mindset. Accountable for delivery of technology programs of work to global business stakeholders. Excellent communication skills required in order to negotiate internally, often at a senior level.

Responsibilities:

• Collaborates with IT functional/departmental executives and business leaders to deliver business value.
• Resource planning and financial management
• Works on internal communications.
• Resolves complex and varied issues with substantial potential impact.
• Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
• Persuades and influences others through communication and diplomacy skills.
• a Product Management mindset is essential – to own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
• Experience in Financial Services/ Banking is key with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
• For Data Governance - Role will be working with compliance, data management, operations and tech teams to analyse , design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
• For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence; collaboration with compliance teams and evolution of regulatory standards
• Innovative thinking is critical – individual must demonstrate skills to identify areas for automation and improvement
• Familiarity with data management tools and proficiency in data visualization tools is key
• Hands on experience with entire SDLC with demonstrable individual contributions at each stage

Qualifications:

• Extensive experience in technology planning with commensurate experience in technology delivery and people management.
• Budget management, Risk & Control management, influencing skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

• Collaborates with IT functional/departmental executives and business leaders to deliver business value.
• Resource planning and financial management
• Works on internal communications.
• Resolves complex and varied issues with substantial potential impact.
• Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
• Persuades and influences others through communication and diplomacy skills.
• a Product Management mindset is essential – to own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
• Experience in Financial Services/ Banking is key with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
• For Data Governance - Role will be working with compliance, data management, operations and tech teams to analyse , design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
• For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence; collaboration with compliance teams and evolution of regulatory standards
• Innovative thinking is critical – individual must demonstrate skills to identify areas for automation and improvement
• Familiarity with data management tools and proficiency in data visualization tools is key
• Hands on experience with entire SDLC with demonstrable individual contributions at each stag