OVERVIEW:

Senior leadership role within Core Technology Infrastructure, responsible for transforming network operations through advanced analytics, AI-driven automation, and data-driven strategies. The position emphasizes operational excellence, risk reduction, and global team leadership, aligned with our client’s responsible growth and great place to work initiatives.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science or related discipline.
• 15+ years’ experience in network operations, automation, and advanced analytics.
• Deep expertise in network protocols, automation tools, AI/ML-driven observability, and technologies such as Terraform, Itential, NetDevOps, Splunk, Python, React JS, Django, MySQL, Redis.
• Proven track record of building and leading global teams in enterprise environments.
• Strong communication, problem-solving, and change management skills.

DESIRED QUALIFICATIONS:

• Agile/SCRUM knowledge.
• Experience in financial services or other regulated industries.
• Familiarity with public and hybrid cloud networking.

• Define and execute a global strategy to optimize network availability, performance, efficiency, and compliance.
• Build and lead a high-performing global team of engineers and analysts, fostering innovation and continuous improvement.
• Develop and implement automation-first strategies, centralized reporting, and self-healing solutions.
• Manage application performance, risk, security, compliance, and alignment with enterprise standards.
• Drive organizational change through effective stakeholder management, coaching, and inclusion.
• Establish KPIs/SLOs to measure and improve operational effectiveness.