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Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.

ABOUT YOU:

We are looking for someone who is an analytical problem-solver with a strong technical background and a keen eye for process improvement. The position requires someone who can operate effectively in a fast-paced environment, both independently and as part of a team.
A proactive mindset is essential, particularly in implementing secure and reliable IT solutions. Strong communication skills are also key, as the role involves translating complex technical concepts for a non-technical audience. A genuine commitment to supporting staff across the organisation is central to success in this position.

TO APPLY AND VIEW THE POSITION DESCRIPTION PLEASE CLICK ON THE ‘APPLY NOW’ BUTTON BELOW OR VISIT OUR WEBSITE: WWW.CHALLENGECOMMUNITY.ORG.AU

Confidential enquiries can be made by contacting Anthony Clark at anthony.clark@challengecommunity.org.au

THIS ROLE IS BASED IN TAMWORTH, NEW SOUTH WALES.*

Are you an experienced IT professional who enjoys solving problems, implementing new technologies, and supporting business-critical systems? Challenge Community Services is looking for a Senior Technology Support Officer to join our dynamic and collaborative IT team.
In this senior position, you will assist the Head of IT Services by providing technical and systems support across the organisation. This includes maintaining the effective operation of computer hardware, software, communication systems, and user management, while also contributing to the administration of a variety of IT systems.
You’ll play a key role in researching and implementing new technologies to improve processes, solve business challenges, and enhance system efficiency. Your contributions will support our cyber security strategy, incident response planning, and system documentation efforts.
As part of a small, hands-on team, you’ll also provide frontline support to staff, perform helpdesk duties, manage IT purchasing, and contribute to internal projects. Occasional out-of-hours work may be required.