UNIPHAR – WHO WE ARE

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

SUSTAINABILITY

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.
We are seeking an experienced and highly skilled Senior TechOps Engineer to join our team. This role involves managing, maintaining, and improving our organisation’s IT infrastructure while ensuring high levels of system availability, performance, and security. The ideal candidate will have extensive experience with various operating systems, networking, cloud environments, and enterprise-level infrastructure management.

REQUIRED SKILLS & QUALIFICATIONS:

• 2+ years of experience as a Senior Systems Administrator or similar role.
• Strong knowledge of Windows systems.
• In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V).
• Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.)
• Hands-on experience scripting using PowerShell.
• Experience with disaster recovery planning and execution.
• Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS).
• Ability to work in a hybrid environment with strong time management skills.
• Excellent problem-solving skills and ability to troubleshoot complex systems issues.
• Participate in on-call rota

PREFERRED QUALIFICATIONS:

• Microsoft Server and Azure Certifications advantageous.
• Experience with containerisation using Docker and Kubernetes
• Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).

• Systems Administration:
• Manage and support on-premises and cloud-based systems.
• Install, configure, and maintain hardware and software, including servers, storage, and networking components.
• Ensure the stability, security, and performance of IT infrastructure across multiple platforms.
• Monitoring & Performance Tuning:
• Monitor systems’ health, performance, and capacity.
• Identify and troubleshoot issues to ensure high availability and optimal performance.
• Proactively manage patching and upgrades to minimise disruptions to the business.
• Security Management:
• Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team
• Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations.
• Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools.
• Backup & Disaster Recovery:
• Manage backup strategies and disaster recovery plans.
• Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities.
• Automation & Scripting:
• Develop scripts and automation processes for system administration tasks using PowerShell
• Collaboration & Support:
• Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider
• Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure.
• Document system configurations, processes, and procedures for IT staff and end-users.