Senior Teleoperations Lead at TSMG

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Robotics Operations, Teleoperations, Autonomous Systems, Fleet Management, Operational KPI Monitoring, Stakeholder Coordination, Incident Escalation, Staffing Management, Quality Assurance, Safety Compliance, Project Management

Industry

IT Services and IT Consulting

Description

About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs. \n Key Responsibilities Team Leadership Lead and coordinate teleoperations teams across multiple shifts Manage daily staffing and operational coverage Support onboarding, training, and mentoring of new operators Promote compliance with safety and operational procedures Operations Management Monitor operational KPIs and productivity metrics Ensure delivery against quality and performance targets Coordinate robot deployment schedules and operational readiness Manage incident escalation and resolution processes Stakeholder Coordination Serve as the primary operational contact for internal and external stakeholders Collaborate with engineering, product, and project management teams Prepare operational reports and performance summaries Support customer-facing robotics programs and deployments Requirements Essential Previous experience leading operational teams Strong communication and organizational skills Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations Ability to work in fast-paced, technology-driven environments Preferred Experience supporting robotics, AI, AV/ADAS, drone, or automation programs Experience managing distributed or shift-based teams Technical background in engineering, operations, or industrial environments What We Offer Leadership role within a rapidly growing robotics sector Opportunity to help scale next-generation robotics deployments International projects and client exposure Career growth opportunities across robotics and AI operations Collaborative environment working alongside engineering and product teams \n

Responsibilities

Oversee robotics operations teams supporting AI training, testing, and commercial deployment. Coordinate teleoperators and serve as the primary link between field operations, engineering, and client stakeholders.