Skyloria, a fast-growing Online Travel Agency, is looking for an experienced Senior Ticketing Agent with IATA certification to manage complex online bookings and deliver top-tier customer service. You will handle high-volume ticketing operations, ensure accurate fare management, and provide expert solutions in a fast-paced digital travel environment.

• Issue, reissue, and refund tickets in line with IATA & BSP regulations.
• Manage high-volume OTA bookings using GDS platforms (Amadeus, Galileo, Sabre).
• Calculate fares accurately and optimize flight routing for cost and convenience.
• Advise customers on airline policies, visa requirements, and travel regulations.
• Resolve booking issues, schedule changes, and disruptions quickly and professionally.
• Collaborate with airlines and partners to secure the best outcomes for clients.
• Support and train junior ticketing staff in OTA processes.
• Consistently meet or exceed operational KPIs and service targets Apply now: info@skyloria-travel.com
  Job Type: Full-time
  Application Deadline: 30/08/202