Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do: As a Training Specialist you will analyze and determine training needs for claims. You will also develop training programs to meet specific training needs for claims personnel across the PC Company. Other duties may include:

• Identify and deliver training in both live and virtual settings.
• Coordinate all phases of the claims curriculum development.
• Collaborate with claims personnel to identify specific areas where training is needed and develop training programs to help ensure compliance with Claims Best Practices, as well as various federal and state laws and regulations.
• Organize and promote existing training programs by assisting in scheduling and coordinating training programs.
• Monitor and analyze employee progress and the overall effectiveness of the training programs and adjust training curriculum accordingly.
• Work with Claims Quality Assurance Specialists on identified training issues.

• Identify and deliver training in both live and virtual settings.
• Coordinate all phases of the claims curriculum development.
• Collaborate with claims personnel to identify specific areas where training is needed and develop training programs to help ensure compliance with Claims Best Practices, as well as various federal and state laws and regulations.
• Organize and promote existing training programs by assisting in scheduling and coordinating training programs.
• Monitor and analyze employee progress and the overall effectiveness of the training programs and adjust training curriculum accordingly.
• Work with Claims Quality Assurance Specialists on identified training issues