• Consult with clients to understand their travel requirements, preferences, budgets, and specific service expectations.
• Manage travel arrangements for VVIP, VIP, HNW, corporate executives, celebrities, and other high-profile clients with the highest level of discretion and confidentiality.
• Provide personalized, end-to-end travel management for VVIP clients, including private and commercial flights, luxury hotels, airport transfers, chauffeur services, private aviation, yacht arrangements, tours, and other bespoke travel services.
• Handle complex, multi-destination, last-minute, and highly confidential itineraries.
• Plan and arrange domestic and international flights, hotels, transfers, tours, visas, travel insurance, and other travel services.
• Create highly customized travel itineraries and premium travel packages based on individual client preferences.
• Provide expert advice on destinations, visa requirements, travel regulations, airline schedules, and premium travel services.
• Use GDS and travel booking systems to search, quote, book, issue, and modify tickets.
• Manage fare rules, ticketing, refunds, exchanges, cancellations, and reissues accurately.
• Resolve travel disruptions and client concerns quickly, professionally, and discreetly.
• Identify opportunities to upsell and cross-sell premium travel products and services.
• Maintain strict confidentiality of client information and comply with company policies and applicable data-protection requirements.

Desired Candidate Profile

• 5+ years of experience as Senior Travel Consultant, or similar role.
• Proven experience handling VVIP/VIP, HNW, executive, celebrity, or other high-profile clients.
• Strong knowledge of international travel, premium/luxury travel, and complex itineraries.
• Proficiency in GDS systems such as Amadeus, Sabre, or Galileo.
• Strong knowledge of airline fares, ticketing, hotels, transfers, visas, travel insurance, and premium travel services.
• Ability to remain calm and professional when handling urgent or last-minute VVIP requests.
• Flexible and willing to provide priority support outside normal working hours when required.
• Fluency in English; additional languages are an advantage.