PLEASE BE AWARE THAT WE CAN ONLY CONSIDER CANDIDATES THAT ARE CURRENTLY LOCATED IN THE NETHERLANDS FOR THIS POSITION.

We’re looking for a Senior UI/UX Designer to join our product team and help craft a modern, intuitive interface for our next-gen B2B AI CX platform. You’ll play a key role in turning complex AI-powered workflows into clean, user-friendly experiences that empower customer support teams globally. From wireframes to high-fidelity prototypes, you’ll take ownership of end-to-end design in a fast-moving, collaborative environment. If you love simplifying complexity and designing delightful SaaS products, this role is for you.

TECHNICAL REQUIREMENTS

• A minimum internet speed of 10 Mb/s download and 10 Mb/s upload internationally.
• A minimum of 8 GB RAM
• A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
• An Intel Core i5-8260U or better/similar.
• A smartphone usable for two-factor authentication that runs at least:
• Android 8.0 or newer
• Apple iOS 15.0 or newer

• Design & Prototype: Lead the creation of intuitive web-based interfaces in Figma — including wireframes, user flows, high-fidelity mockups, and clickable prototypes
• Translate AI Features into UX: Simplify AI-driven features (e.g., ticket automation, smart suggestions) into easy-to-use, user-centric designs
• Validate & Iterate: Run user interviews, usability tests, and design reviews to gather feedback. Iterate quickly to refine the experience
• Collaborate Cross-Functionally: Work closely with product managers and developers to align design with user needs and technical feasibility. Ensure pixel-perfect implementation of your designs
• Design System Ownership: Maintain and expand our scalable design system, defining reusable components and consistent visual language across the platform
• Stay Ahead: Stay up to date on the latest trends in UI/UX, AI, and data visualization. Continuously look for ways to elevate the user experience.